Account Development Representative
This is a Hybrid role and requires 3 days a week in our London Office (based near Kings Cross).
About Us
We're Thrive Learning, and we’re changing the way people learn at work. We believe learning should be easy, effective, and empowering, not a chore. That’s why we built the industry’s first truly modern, all-in-one learning experience. We didn’t just create a new product; we rewrote the rulebook.
Doing things differently is in our DNA. Our technology is helping over 3 million people worldwide unlock their potential and grow their careers. You've probably heard of some of the brands we work with, like Volvo, Vodafone, Krispy Kreme, and Sky. They trust us to deliver learning experiences that their people actually want to use.
We’re the fastest-growing learning technology company for a reason. Do you want to be part of a team that’s building something that matters and helping people thrive?
The Role
We are seeking an Account Development Representative (ADR) to support and accelerate Thrive’s continued growth. In this role, you will collaborate closely with the VP of Customer Growth and Account Directors to drive expansion within our existing customer base, targeting additional business units, brands, and affiliated organisations. This position offers a clear path for career progression into a commercial role within either our account expansion or new business teams.
This isn’t about endless cold calls and rigid scripts. It’s about connecting with people, telling a great story, and spotting where our solutions can really make a difference.
Core Responsibilities
- Identify and research target companies and key decision-makers collaborating closely with your assigned account directors on their book of business.
- Build and maintain a strong pipeline of qualified leads through outbound prospecting.
- Engage existing customers through email, social media, phone, and any other creative ways you can think of.
- Qualify prospects based on business challenges, fit, and readiness to engage with Thrive.
- Collaborate with Account Directors to book discovery calls, demos, and handovers that convert into qualified opportunities.
- Maintain accurate data and activity tracking in our CRM to keep the sales pipeline clean and healthy.
- Provide market feedback to Marketing and Sales on what’s resonating (and what’s not).
- Stay sharp on industry trends, competitor activity, and Thrive’s evolving product offering.
Essential Skills
- Experience in B2B sales, lead generation, or business development, ideally in SaaS or Learning Tech.
- A confident communicator who can adapt your message for different audiences.
- A creative problem-solver who knows how to stand out in a crowded inbox.
- Comfortable with sales tools like HubSpot, Sales Nav, Amplemarket, Trumpet.
- A self-starter with loads of energy, ambition, curiosity and a healthy dose of resilience.
Desirable Skills
- Familiarity with outbound sales strategies or account-based marketing.
- An eye for data, you like spotting patterns and improving your approach.
- A genuine interest in helping people grow.
Benefits
- Salary: £26,000 - £36,000 base DOE
- Unlimited Holiday to support work-life balance
- Thrivedays—a reduced workday every Friday (10:00–15:00), with no internal meetings
- Flexible Working Hours within core hours (10:00–16:00)
- Birthday & Christmas Off, including festive shutdown between Christmas & New Year
- Work From Anywhere—fully remote-friendly (4 weeks a year)
- Health Cash Back Plan with Health Shield
- Employee Assistance Program for confidential support
- Financial support program via Maji
- Salary Sacrifice Pension Scheme
- Death in Service (4x annual salary)
- Green Car Scheme through salary sacrifice
- Cycle to Work Scheme—save up to 42% on a new bike
- Perks at Work—30,000+ national & local employee discounts via CharlieHR & Health Shield
What to Expect
We believe that finding a new job should be an enjoyable process. We’re passionate about bringing our whole selves to work, so what you see is what you get. All we ask from you, is that you show us your authentic self. We’re looking for people who bring something new to the team, who add to our culture and make it even greater. Our interview stages will be:
- Initial Screening Call: If we think you're a great addition to the team, you'll be invited to an introductory call with a member of our People Team. This is a chance to tell you about Thrive and give you an opportunity to ask questions.
- First-Stage Interview: Following the initial call, you will have a first-stage interview with a member of the team you'd be joining. This is a chance for us to get to know you better and for you to ask any questions about the role. We'll also discuss why Thrive interests you and what you feel you can add to our team.
- Assessment Task: We may ask you to complete a practical assignment or case study between interview stages.
- Final Stage Interview: You will meet with the Hiring Manager and/or a senior team member for a final interview. This stage is typically used for a more in-depth discussion and may involve a review of your assessment.
At Thrive, we’re on a mission to build an inclusive, welcoming culture that encourages and actively supports diversity. Our race, gender, religion, background, sexuality and beliefs are what make us unique. Our people are expected to always treat each other with respect, care and compassion. This starts from the moment you apply for a role at Thrive Learning, so we want you know we’re an equal opportunity employer. We will always strive to be as inclusive as possible in all aspects of employment and have a zero-tolerance policy for discrimination of any kind.
If you require any assistance, accommodations, or support during the application or interview stages, please don't hesitate to contact Ella Holland at ella.holland@thrivelearning.com. We're happy to help!
#LI-Remote #LI-Hybrid
- Team
- Customer Success
- Locations
- London
- Remote status
- Hybrid
About Thrive
Thrive Learning is the industry's fastest-growing learning technology company, empowering 3M+ users worldwide. 2019 was the year we rewrote the rule book and launched the first truly modern, all-in-one learning experience, because doing things differently is in our DNA. Our products and services are used by some of the most recognisable brands, including Volvo, Vodafone, Krispy Kreme, Sky and many more.
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