About Us
We're Thrive Learning, and we’re changing the way people learn at work. We believe learning should be easy, effective, and empowering, not a chore. That’s why we built the industry’s first truly modern, all-in-one learning experience. We didn’t just create a new product; we rewrote the rulebook.

Doing things differently is in our DNA. Our technology is helping over 3 million people worldwide unlock their potential and grow their careers. You've probably heard of some of the brands we work with, like Volvo, Vodafone, Krispy Kreme, and Sky. They trust us to deliver learning experiences that their people actually want to use.

We’re the fastest-growing learning technology company for a reason. Do you want to be part of a team that’s building something that matters and helping people thrive?

The Role
We're seeking a Staff Product Designer to drive design strategy for our Skills, Goals, and Continuous Professional Development (CPD) product area. You'll partner closely with our Product Manager to transform traditionally compliance-heavy workflows into engaging experiences that employees actually want to use, while establishing design standards that elevate our entire team's capability.

This role requires balancing complex regulatory requirements across industries like healthcare, finance, and aviation with delightful user experiences. You'll influence product and business strategy through senior design leadership, pioneering approaches that define industry standards in professional development and compliance tracking.

Core Responsibilities

Strategic design leadership

• Drive Skills & CPD strategy: Lead design strategy for skills management, goal tracking, and CPD features, ensuring cohesive experiences that serve both regulated and non-regulated industries
• Transform compliance experiences: Pioneer innovative approaches to make mandatory professional development engaging, turning checkbox exercises into meaningful career growth opportunities
• Influence product direction: Partner with the Product Manager to shape the roadmap, using design thinking to identify opportunities in the professional development space
• Lead multi-quarter initiatives: Orchestrate the modernisation of CPD functionality, ensuring it meets oversight requirements while remaining intuitive and motivating
• Establish design excellence: Create differentiated features that set Thrive apart in the traditionally stale compliance and professional development market

Organisational design excellence

• Build scalable frameworks: Design systematic solutions for competency frameworks, accreditation standards, and evidence collection that scale across diverse sectors
• Establish CPD design patterns: Create reusable design patterns and components specific to skills assessment, progress tracking, and compliance reporting
• Drive design system evolution: Contribute to and expand our design system with components that support complex professional development workflows
• Elevate team capability: Share expertise in compliance-driven design, mentoring team members on balancing regulatory requirements with user delight
• Document design decisions: Create comprehensive documentation for CPD and skills features, ensuring consistency as the team scales

Research & strategic insights

• Lead sector-specific research: Conduct deep research with regulated industries (healthcare, finance, aviation, legal) to understand unique compliance needs
• Map complex journeys: Document end-to-end workflows for professional development, from skills assessment through evidence submission to regulatory reporting
• Uncover growth insights: Identify how professional development features can drive user engagement, retention, and expansion in enterprise accounts
• Validate compliance solutions: Test designs with actual compliance officers and regulatory bodies to ensure solutions meet real-world requirements
• Synthesise cross-industry patterns: Find common threads across sectors to create flexible solutions that adapt to different regulatory contexts

Cross-functional partnership

• Collaborate with Product: Work hand-in-hand with the Product Manager for Skills, Goals & CPD to balance user needs, compliance requirements, and business goals
• Partner with Engineering: Ensure technical feasibility of complex competency frameworks and reporting requirements while pushing for innovation
• Support Customer Success: Create design artifacts and documentation that help implementation teams configure CPD for different industries
• Enable Sales: Develop compelling prototypes and vision pieces that demonstrate how Thrive modernises professional development
• Engage with compliance experts: Build relationships with industry specialists to stay ahead of regulatory changes and requirements

Essential Skills

• 8-12 years of product design experience, with significant strategic leadership experience in B2B SaaS, EdTech, or complex enterprise software, preferably with AI-powered personalisation at scale
• Portfolio demonstration: Exceptional portfolio showcasing strategic design leadership, business impact, and platform-level thinking across multiple high-impact initiatives
• Strategic research expertise: Proven track record of architecting research strategies that inform business direction and influence product portfolio decisions
• Organisational design leadership: Demonstrated experience establishing design standards, processes, and practices that elevate team capability and support rapid growth
• Executive influence: Proven ability to influence senior leadership, communicate with executive stakeholders, and shape business strategy through design thinking
• Cross-functional orchestration: Experience leading complex, multi-quarter initiatives requiring coordination across multiple teams and business units

Technical Skills

• Exceptional design craft: Mastery of interaction design, information architecture, and visual design for complex enterprise workflows
  
• Systems thinking: Expert ability to design modular, scalable solutions that work across different regulatory contexts
  
• Data visualisation: Strong skills in presenting progress, competency levels, and compliance status in clear, actionable ways
  
• Prototyping excellence: Advanced prototyping capabilities to communicate complex compliance workflows to diverse stakeholders
  
• Accessibility expertise: Deep understanding of WCAG 2.1+ standards, crucial for enterprise and regulated environments
  
• AI integration: Experience leveraging AI for personalised learning paths, skill recommendations, and automated compliance tracking
  

Soft Skills

• Strategic thinking: Uses design to identify opportunities in the professional development market and position Thrive as an industry leader
  
• Systems thinking: Creates systematic solutions for complex compliance requirements that scale across industries
  
• Communication & influence: Articulates design decisions to stakeholders from compliance officers to C-suite executives
  
• Cross-functional collaboration: Builds strong partnerships with Product, Engineering, Customer Success, and external compliance experts
  
• User research & insights: Conducts sophisticated research in regulated environments, navigating complex stakeholder landscapes
  
• Design leadership: Mentors team members on compliance-driven design while maintaining focus on user delight
  

Desirable Skills

• Experience with learning management systems (LMS) or learning experience platforms (LXP), B2B SaaS, HRTech, EdTech, or compliance-focused enterprise software
• Background in designing for specific regulated industries (healthcare, finance, legal, aviation) showcasing complex workflow design, compliance-driven solutions, and the ability to make administrative tasks engaging
• Knowledge of specific compliance frameworks (CPD, CME, CLE, CIPD, etc.)
• Understanding of learning science and adult learning principles
• Experience with competency management and skills taxonomies
• Track record of successfully launching compliance tools that users actually enjoy using
• Familiarity with international compliance requirements and multi-region considerations
• Ability to design flexible solutions that adapt to different sector requirements and compliance standards

Benefits

• Salary: Up to £100,000pa based on experience and skills
• Unlimited Holiday to support work-life balance
• Thrivedays—a reduced workday every Friday (10:00–15:00), with no internal meetings
• Flexible Working Hours within core hours (10:00–16:00)
• Birthday & Christmas Off, including festive shutdown between Christmas & New Year
• Work From Anywhere—fully remote-friendly (4 weeks a year)
• Health Cash Back Plan with Health Shield
• Employee Assistance Program for confidential support
• Financial support program via Maji
• Salary Sacrifice Pension Scheme
• Death in Service (4x annual salary)
• Green Car Scheme through salary sacrifice
• Cycle to Work Scheme—save up to 42% on a new bike
• Perks at Work—30,000+ national & local employee discounts via CharlieHR & Health Shield

What to Expect
We believe that finding a new job should be an enjoyable process. We’re passionate about bringing our whole selves to work, so what you see is what you get. All we ask from you, is that you show us your authentic self. We’re looking for people who bring something new to the team, who add to our culture and make it even greater.

If we think you'd be a great addition to our team, we'll invite you to a first stage interview with our Head of Product Design. This will be a call to get to know you and for you to ask any questions about the role. We’ll also find out why Thrive interests you and what you feel you can add to our team. This is also a great time to chat through your portfolio. 

Secondly, we we will ask you to complete a short task. 

Finally, you will have a final stage interview with with our Product Manager for Skills, Goals & CPD. This is the perfect opportunity for you to assess if Thrive could be the right place for you, and better understand team dynamics and the culture.

At Thrive, we’re on a mission to build an inclusive, welcoming culture that encourages and actively supports diversity. Our race, gender, religion, background, sexuality and beliefs are what make us unique. Our people are expected to always treat each other with respect, care and compassion. This starts from the moment you apply for a role at Thrive Learning, so we want you know we’re an equal opportunity employer. We will always strive to be as inclusive as possible in all aspects of employment and have a zero-tolerance policy for discrimination of any kind.

If you require any assistance, accommodations, or support during the application or interview stages, please don't hesitate to contact Ella Holland at ella.holland@thrivelearning.com. We're happy to help!

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