About Us
We're Thrive Learning, and we’re changing the way people learn at work. We believe learning should be easy, effective, and empowering, not a chore. That’s why we built the industry’s first truly modern, all-in-one learning experience. We didn’t just create a new product; we rewrote the rulebook.

Doing things differently is in our DNA. Our technology is helping over 3 million people worldwide unlock their potential and grow their careers. You've probably heard of some of the brands we work with, like Volvo, Vodafone, Krispy Kreme, and Sky. They trust us to deliver learning experiences that their people actually want to use.

We’re the fastest-growing learning technology company for a reason. Do you want to be part of a team that’s building something that matters and helping people thrive?

The Role
We’re looking for a creative, detail-driven Customer Sales Specialist to join our growing team. You’ll play a key role in supporting the sales process by creating polished, engaging resources, enablement and experiences that help us win with customers.
From tailored Trumpets and customer-ready resources to interactive sandboxes and demos, you’ll make sure every touchpoint looks on brand, professional and compelling.
This role blends creativity, technical know-how and content creation, the perfect fit for someone who loves turning ideas into engaging resources that impress and inspire.

As a Customer Sales Specialist, you’ll take ownership of creating polished, customer-ready resources that bring Thrive’s value to life. You’ll design and manage Trumpets — our mini-site tool for customers, build engaging slide decks for meetings and workshops, and craft compelling resources that highlight our value, roadmap, and product story. You’ll also develop and maintain sandbox demos across all Thrive products, ensuring every customer experience feels bespoke, creative and impactful.

Core Responsibilities

• Own and create Trumpets – design and manage our customer mini-sites, ensuring they’re polished, engaging, and aligned to each opportunity.
• Design and deliver slide decks for customer meetings and workshops, providing clear, professional resources that support customer conversations and AD enablement.
• Craft compelling resources – from proposals to tailored collateral that showcase Thrive’s value, product roadmap, and product story in a way that resonates with customers.
  
• Create and deliver demos, POCs, and presentations that bring Thrive’s products to life, tailored to customer needs and highlighting our unique value.
• Develop and maintain sandbox environments across Thrive products, ensuring every customer demo is impactful, bespoke and ready to impress.
  
• Partner with Account Directors to understand customer learning challenges and design tailored resources that meet their strategic objectives.
• Stay up to date with Thrive’s platform capabilities, competitor offerings, and roadmap to keep our presales approach sharp and competitive.
• Support the Account Director team with presentations, proposals, and showcasing results/value back to customers.
• Create documentation throughout the renewal process to support a seamless experience and strong customer retention.

Essential Skills

• A strong interest in technology and education
• Excellent communication, written and creative copywriting skills
• Strong design sense with an eye for brand consistency
• Passion for solving problems for customers
• Ability to work independently as well as part of a team
• High attention to detail with a commitment to quality
• A proactive attitude and willingness to learn and grow

Desirable Skills

• Familiarity with cloud computing and SaaS environments
• Understanding of industry standards for learning content
• Experience with project management and cross-functional collaboration
• Skilled in using tools such as Canva, Google Slides, PowerPoint, or Trumpet
• Ability to explain technical concepts clearly to non-technical audiences
• Creative copywriting and storytelling skills
• Experience working with API technologies or technical integrations

Benefits

• Salary: Circa £35,000 DOE
• Unlimited Holiday to support work-life balance
• Thrivedays—a reduced workday every Friday (10:00–15:00), with no internal meetings
• Flexible Working Hours within core hours (10:00–16:00)
• Birthday & Christmas Off, including festive shutdown between Christmas & New Year
• Work From Anywhere—fully remote-friendly (4 weeks a year)
• Health Cash Back Plan with Health Shield
• Employee Assistance Program for confidential support
• Financial support program via Maji
• Salary Sacrifice Pension Scheme
• Death in Service (4x annual salary)
• Green Car Scheme through salary sacrifice
• Cycle to Work Scheme—save up to 42% on a new bike
• Perks at Work—30,000+ national & local employee discounts via CharlieHR & Health Shield

What to Expect
We believe that finding a new job should be an enjoyable process. We’re passionate about bringing our whole selves to work, so what you see is what you get. All we ask from you, is that you show us your authentic self. We’re looking for people who bring something new to the team, who add to our culture and make it even greater.

If we think you'd be a great addition to our team, we'll invite you to a first stage interview with someone from the team. This will be a call to get to know you and for you to ask any questions about the role. We’ll also find out why Thrive interests you and what you feel you can add to our team. At second stage interview we will dig deeper into your skills and experience. 

At Thrive, we’re on a mission to build an inclusive, welcoming culture that encourages and actively supports diversity. Our race, gender, religion, background, sexuality and beliefs are what make us unique. Our people are expected to always treat each other with respect, care and compassion. This starts from the moment you apply for a role at Thrive Learning, so we want you know we’re an equal opportunity employer. We will always strive to be as inclusive as possible in all aspects of employment and have a zero-tolerance policy for discrimination of any kind.

If you require any assistance, accommodations, or support during the application or interview stages, please don't hesitate to contact Ella Holland at ella.holland@thrivelearning.com. We're happy to help!

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